Disabled Visitors

We have a number of disabled parking spaces located immediately outside the main entrance. Visitors should proceed to the main Reception Building which is wheelchair accessible. If you’d like to reserve a free wheelchair for your visit then you can do so by calling us on 01479 841 613.

Those registered as disabled are required to purchase a day ticket, but an accompanying carer will get complimentary entry. Anyone that wishes to be admitted in the park for free as a carer will need to present proof that the person they are with requires their care. All acceptable forms of proofs are explained in the question below.

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Acceptable Documentary Proof for visitors with disabilities may include:

• Disability Living Allowance/Personal Independence Payment/Adult Disability Payment
• Access Card (Sometimes referred to as the CredAbility Card or a Nimbus Card)
• Attendance Allowance Letter
• Plus One Card
• One Scotland Card
• Award Letter-War Pension Mobility Supplement
• Blind/Partially Sighted Certificate
• Invalidity Benefit Certificate/Book
• Letter from DVLS (Medical Condition Stated)
• Registration as profoundly or severely deaf
• Social Services Blue Badge
• Letter from a medical professional on NHS headed paper (Medical Condition Stated)

Acceptable Documentary Proof for the requirement of a helper may include:

• Disability Living Allowance/Personal Independence Payment/Adult Disability Payment
• Access Card (Sometimes referred to as the CredAbility Card or a Nimbus Card) carrying the Essential Companion plus one badge
• Plus One Card issued to the visitor with a disability
• Attendance Allowance Book belonging to the visitor with a disability
• Carer’s Allowance
• Letter from a medical professional on NHS headed paper for the visitor with a disability stating the need of a helper

Yes, we have a ‘Green Card’ system in place which is designed to help those with conditions that may make queuing difficult. The holder of a Green Card is allowed to fast track to the front of the queue of the main attractions with one other person accompanying them.

If you would benefit from one of these passes then please read more about the Green Card System before requesting one upon arrival at reception.

Anyone over the age of 75 is also entitled to a complimentary ticket. We also offer a slightly discounted rate for seniors (65+). We aren’t however offering any additional discounts for those with limited mobility. We do however allow accompanying carers free entry into the park. See FAQs above for more details.

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Yes, all dogs are welcome at Landmark provided that they are kept on a lead and under close control at all times. For safety reasons, dogs are not able to accompany visitors onto the rides.

Due to the nature of the environment and animals inside the Butterfly House, all pets are strictly prohibited in this area. Please note that this also includes guide dogs, hearing dogs, and registered assistance dogs. Although this area is off-limits, dogs are welcome in many other areas of the park.

A limited number of wheelchairs are available at Reception on a loan basis. We regret that wheelchairs from Landmark cannot be taken out in to the car parks. At this current time we do not have electric wheelchairs.

To use a toilet in safety and comfort you may need to be able to access a Changing Places Toilet (CPT), which has space and the right equipment a high adjustable changing bench, a peninsular toilet and a ceiling hoist. You can find more about the nearby facilities at ww.changing-places.org. The closest facilities to the park are Aviemore Primary School and Community Centre, Tiso Aviemore, Craig Maclean Leisure Centre Grantown on Spey, Caberfeidh Horizons Kingussie and various spaces in Inverness.