Manage My Booking

We’re sorry to hear that you’ve booked the wrong date. We may be able to do something for you if you meet the following criteria:

• There is still availability for the day that you’d like to visit us on (you can check this here)
• You are able to give us at least three full days’ notice

If you’re in this situation then please fill out the cancellation request form. When making any requests please be aware that all tickets are non-transferable and non-refundable as per our Terms & Conditions.

Bring your wellies and a raincoat! Landmark Forest Adventure Park is still a great day out for the family in the rain, just make sure that you come suitably prepared. You can always take the opportunity to check out our indoor attractions when the weather is at its worst. Some favourites include the Bamboozeleum, Crazy Cabins and Butterfly House. The latter has the added advantage of being kept at a constant 28C.

The Forester’s Cafe offers shelter from the rain at lunchtime and there is also plenty of undercover seating areas outside the Pinewood Grill. 

Please note that all tickets are non-transferable and non-refundable as per our Terms & Conditions.

“There is no such thing as bad weather – only the wrong clothes!” – Billy Connolly

We’re sorry to hear that you’ve booked the wrong number of tickets. If there is still availability for the day of your visit (you can check this here) then you should just purchase or book another ticket for the same day. If there isn’t any more availability for your chosen day then it means that we are already at our maximum capacity and are unable to add any more tickets to your booking. Please be aware that all tickets are non-transferable and non-refundable as per our Terms & Conditions.

If you have booked the wrong ticket types, but the correct number of overall tickets, don’t fret. This is something that the Admission Team can fix for you when you arrive at Reception. Please note that they may need to charge you for any differences in ticket price.

If you have purchased the wrong type of tickets AND the wrong quantity of tickets then please see the segment above about ordering the wrong number of tickets. If there isn’t any more availability for your chosen day then it means that we are already at our maximum capacity and are unable to add any more tickets to your booking.

First of all, thanks for taking the time to let us know! By letting us know this in advance you are giving us the opportunity to resell your space to someone else which not only helps us during this difficult time, but it allows another family to have a great day out at Landmark. We salute you!

Please just fill out our cancellation request form and we will take care of the rest at this end. Thanks again! P.S – If you know of any other Annual Pass holders in the same position, please encourage them to do the same. Every little helps when we’re working to such strict capacities.